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Phone: +64 4 974 8990 | © Focus Services Group Ltd, 2010
Our People
Focus people are a special breed. We make sure of it because they’re the heart of our business.
Professional Cleaners
Focus cleaners are true professionals that really know their trade. Our cleaners understand our approach and philosophies to cleaning, and know how to utilise modern techniques and cleaning technology, such as chemical minimisation and water reduction to consistently achieve our high service standards.
Direct Employees
All Focus people are salaried and waged employees of the company – not working for themselves or contracting to us. This allows a clear chain of command for effective communication and management.
Security & Background Vetted
In partnership with a leading investigation company we professionally vet and screen all potential employees before they are offered employment with our company.
Our thorough pre-employment vetting allows screening of Ministry of Justice, ACC, Land Transport NZ and Baycorp/Veda records, as well as detailed personal and professional reference checking.
Uniformed & Well Presented
While on duty our people are dressed in the distinctive modern Focus uniform so they’re easily recognisable to staff while on site. In addition to this, all staff have their Focus photo ID badge visible at all times.
Client Comments
Focus has an excellent customer service programme in place. It’s the personal touches that make all the difference.
Antonia Hansen, Pinnacle Corporation
The FocusServices team provide a very high standard of cleaning and are always willing to go that little bit further – especially when it comes to attention to detail and overall daily consistency.
We are very happy with the standard they provide and find them incredible to deal with!
Louise Cheeseman, Clemenger BBDO
We demand a very high standard of cleaning services and Focus have always delivered this for us. The professionalism and integrity of our Relationship Manager is outstanding.
Andrea Houston, Jeff Gray BMW & MINI
Great service, fast communication and prompt in carrying out new requests!