At Focus we work hard to build loyalty with each and everyone of our clients, and this extends to our pricing reviews.

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Our June satisfaction survey has just been completed, and we’re excited to announce some fantastic results. Overall we’re sitting at an impressive 94% client satisfaction over all categories and questions.

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At Focus we’re proud of the washroom and kitchen consumables we supply our clients, and the companies that we choose to purchase these from. Everything from our degradable bin liners to recycled paper products have been researched to find and supply the very best products in terms of quality and environmental credibility.

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Being a premium service provider, we work hard everyday to consistently achieve high levels of satisfaction from our valued clients. While it’s all well and good to aim for high satisfaction, we’re lifting the bar a little higher and through our new e-surveys are now working to achieve 100% client satisfaction at all times.

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While many cleaning company operators aspire to be the biggest, at Focus we simply aspire to be the best – something shared by everyone that works in the Focus team.

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Recently we upgraded our internal service management system – this is our web-based software that tracks, monitors and manages our clients’ service requests and issues in real-time.

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Earlier this year we took part in the Get Sustainable Challenge, run by the Sustainable Business Network (see our blog post We’re Getting Sustainable), and we’re pleased to announce the results of our Assessment Report.

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We are really pleased to be profiled in the Dominion Post’s BusinessDay section!

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“Green cleaning” some of the most prestigious offices in the capital has washed well for commercial cleaners FocusServices.

The Wellington commercial cleaning company, FocusServices has been selected as a finalist in the 2009 Sustainable Business Network (SBN) Awards for the central and southern region.

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We’re excited to announce that FocusServices was last night named as a Finalist in SME category of the 2009 Central & Southern Region Sustainable Business Network Awards!

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We are pleased to announce that FocusServices has recently joined the Wellington City Mission as a Supporter of their Mission for Families programme.

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Our ambition to become New Zealand’s first certified carbon neutral cleaning company is now another step closer with the appointment of Offset the Rest to measure, manage and offset our carbon emissions!

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We’re pleased to announce the recent promotion of Bernie Campbell to our newly created Team Leader, Operations position.

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After another busy month at Focus HQ, our Corporate Accounts team is really excited to welcome NZX (the New Zealand Stock Exchange) as a valued Focus client.

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June has been another exciting month at Focus HQ, and saw the acquisition of a number of new contracts for our Corporate Accounts team, including Wellington’s leading advertising agency Clemenger BBDO.

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